Privacy Policy

Personal Information

When you contact us or request services, we may collect personal information such as your name, email address, phone number, company name, and job title. We only collect information that is necessary for providing our services and responding to your inquiries.

Technical Information

We automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed. This information helps us improve our website and user experience.

Service Delivery

We use your personal information to provide our engineering services, respond to inquiries, send service-related communications, and fulfill contractual obligations.

Website Improvement

Technical data helps us analyze website performance, understand user behavior, and improve our digital presence to better serve our clients.

Analytics

We use Google Analytics to understand how visitors use our website. This is always active on our site and is not dependent on cookie preference selections — see our Cookie Policy for details on what data this collects and how it is used.

Marketing Communications

With your consent, we may send you information about our services, industry updates, and company news. You can opt-out of marketing communications at any time.

Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and restricted access to personal data.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. After this period, data is securely deleted or anonymized.

GDPR Compliance

Under the General Data Protection Regulation (GDPR), you have the right to access, rectify, erase, restrict processing, object to processing, and request data portability of your personal information.

Exercise Your Rights

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within one month and may require verification of your identity.

Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or serving our clients. These parties are contractually obligated to keep your information confidential.

Legal Requirements

We may disclose your information when required by law, to enforce our policies, or to protect our rights, property, or safety, or that of others.

International Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your information in accordance with GDPR requirements.

Data Protection Officer

If you have questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer:

Telemetry & Logic Engineering Ltd. Arnhall Business Park, Discovery Drive Westhill, Aberdeenshire AB32 6FG, United Kingdom Email: contact@tle-eng.com Phone: +44 7405 716707